Living Well Integrative Health Center

2176 Windsor Street, Halifax, Nova Scotia, Canada. (902) 406-1500

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HOW WE DO IN PERSON VISITS ...OFFICE VISIT HEALTH AND SAFETY RULES

LIVING WELL INTEGRATIVE HEALTH CENTRE

 

OFFICE VISIT HEALTH AND SAFETY RULES

 

Dr. Patriquin or your health care provider has decided that they need to see you in person to provide your health care and you are scheduled for an in-person visit at the Living Well office. To protect your health, the safety of the Living Well team, and the well-being of the wider community, you must follow all of the Office Visit Health and Safety Rules.

 

OUR COMMITMENT TO A HEALTHY SPACE: Living Well is taking all possible measures to ensure that our office is a safe and healthy environment. We are monitoring our own health throughout the day, we are limiting office visits, we have implemented strict use of PPE (personal protective equipment), we are practicing social distancing, and we are cleaning high traffic / touch areas throughout the day and all other areas of the office daily.

 

YOUR RESPONSIBILITY: For your safety, the safety of Dr. Patriquin and Living Well staff, and the health of the wider community, we require that you strictly follow these Office Visit Health and Safety Rules. 

 

MANDATORY: Please read through these Rules carefully. The Rules are mandatory and Dr. Patriquin can refuse to see you if you have not followed each Rule listed below.

 

1

HEALTH CHECK #1

The night before your appointment you must check your temperature and health.

2

HEALTH CHECK #2

An hour before your appointment you must check your temperature and health, again.

 

IF YOU HAVE ANY SYMPTOMS DO NOT COME TO LIVING WELL. CONTACT THE OFFICE TO RESCHEDULE YOUR APPOINTMENT.

 

  • Fever
  • Have you taken any over the counter medications that would mask a fever (asa, Tylenol, ibuprofen, advil, naproxen)
  • Chills or sweats
  • muscle aches or pains
  • unexplained, new or wrosening headache
  • New or worsening of a chronic cough
  • Shortness of breath
  • Sore throat or hoarse voice
  • Runny nose or nasal congestion
  •  Sneezing (new or worsening)
  • Diarrhea
  • Unusual fatigue
  • Unusual/new rash on feet, toes or fingers

 

**If you are a parent / guardian accompanying a child to their visit – be sure to check your health and your child’s health.**

 

3

MASK REQUIRED

You are required to wear a mask that fully covers your nose and mouth during your entire visit. Please come prepared. It is ideal to bring a disposable mask that you can throw away at the end of your visit.

 

4

WAIT IN YOUR CAR

When you arrive at Living Well, park your car and turn it off. Please wait in your car. DO NOT COME in to the office until you are invited in. Your provider will call you when it is time to enter the clinic.

 

**If you do not drive to the Office, please wait in a safe place in the street and have your phone on.

 

*** if you do not have a cell phone please communicate to the administrative staff so you can work out a plan with your provider how you will be notified to come in

 

****if you require the accessible ramp access you may park in the park spot alongside the ramp and await the call from your provider to enter the building.

 

5

PATIENT ONLY

Patients aged 14 and over must come in to Living Well alone. If needed, parents of older youth can join the appointment by phone once the patient is with Dr. Patriquin.

 

Infants and children may be accompanied by one caregiver only.

 

**If you require assistance to (1) physically enter the building, or (2) to communicate effectively with Dr. Patriquin (ASL / English translation, etc.) please let us know when you book your in-person appointment so that Living Well can make the needed arrangements. DO NOT BRING AN AID without the approval of Living Well/your provider

 

6

NO BAGGAGE

Please bring only the items that you absolutely need into the appointment. Please leave your purse, bags, phones, coats, and other unnecessary items in your car or at home.

 

7

ENTRY and EXIT DOOR

When you are directed to come in, please use the front door, unless otherwise specified as outlined above (section 5). Please use the same door to leave.

8

CLEAN YOUR HANDS

When you entre Living Well, there will be a hand cleaning station. Please clean your hands thoroughly before coming further into the office.

 

9

HANDS TO YOURSELF

When you are inside Living Well, you will be directed to an examination room. Please avoid touching doors, furniture and other items in the office.

 

10

KEEP YOUR DISTANCE

Please respect that we are doing our best to keep a 2 meter distance between patients and staff.

 

11

SAFE DISPOSAL

If you wore a disposable mask, please throw it out in the garbage provided  at the end of your visit (and, ideally, put on a clean mask before you get in your car to go home.)

 

12

GRATITUDE

We appreciate that you are helping us keep our community and Living Well family safe during the continuing Covid-19 pandemic.

 

 

If you have any questions about what these guidelines mean or how to follow them, please contact us by email at lwihc.halifax@gmail.com and please see our website for updates: www.livingwellihc.ca 

Thank you to Maggie Stewart for the support and development of this policy document! 

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